Thank you for your email concerning a nib exchange.
Provide the nib is undamaged and within 28 days of purchase we will do the exchange free of charge.
So that we can help would you please send the item to the address at the top of this letter and we will complete the exchange. Could you please enclose a covering letter and your full name and address. Can you also MUST enclose proof of purchase such as the stamped warranty leaflet or itemized till receipt.
I suggest that you package the item securely to avoid damage in the post and if you send it by recorded delivery you will be able to keep a track.
If you wish to purchase a new nib please call the above telephone number to discuss options.