I bought a Lamy2000 with EF nib before nearly a year.It isn't smooth enough.I try to adapt it or have it adapt me through using it often,but I have failed.Under the circumstances,I want to change its nib .However,the problem is that I buy it on the internet ,not from normal agent of your company.I haven't any effective proof of purchase except the label in the box.So I don't prove that it is during a period of 2 years from the date of purchase. Can you accept my request in such case?If you can,what should I do?
By the way,If you accept my request. can I change my EF nib to a wider one?If you enable me , what nib can I choose?作者: hly920928 时间: 2012-1-16 00:53
算了直接发了，看看会不会石沉大海。作者: hly920928 时间: 2012-1-16 01:04
一个机发回邮马上过来了，措辞还是很客气（或说很官腔）
Thank you very much for your email. We would like to initially confirm its
receipt with this automatic message.
You will shortly receive a personal response to your query. Until this is
possible, we kindly ask for your patience and would like to thank you in
advance for your understanding.
Yours sincerely
C. Josef Lamy GmbH
Grenzhöfer Weg 32 · 69123 Heidelberg
Postadresse: 69111 Heidelberg
谢谢13L提供的信息，现在只能耐心等对方的答复了。作者: hly920928 时间: 2012-1-17 09:43
回复来了Dear Mr. XXXX:
Thank you very much for your friendly inquiry.
We appreciate the effort you have taken to details your concern.
We sincerely apologize for any inconvenience you have experienced with our product.
Please be so kind as to consult with the responsible LAMY distributor and specialist in your region:
Energetic Asia Ltd.
Flat C, 6/F, 20 Wang Hoi Road
Kowloon Bay
Hong Kong
Fax: 00852 25376666
Tel. 00852 2537 8888
Email: perry@energetic.com.hk
Perry Wong
They would be happy to be of further assistance to you.
Best regards,
C. Josef Lamy GmbH
Grenzhöfer Weg 32 · 69123 Heidelberg
Postadresse: 69111 Heidelberg
--------------------------------------------------------------------------------
Geschäftsführer: Bernhard M. Rösner · Registergericht: Mannheim HRB 330194 · USt-IdNr.De143448189
Diese E-Mail einschließlich ihrer Anhänge ist vertraulich und kann rechtlich geschützte Informationen enthalten. Wenn Sie nicht der richtige Adressat sind, informieren Sie bitte sofort den Absender und löschen Sie diese E-mail sowie gegebenenfalls existierende Kopien. Dritten ist das Lesen, Verteilen oder Weiterleiten dieser E-Mail sowie jedwedes Vertrauen auf deren Inhalt untersagt. Vielen Dank.
This email and any attachments may contain confidential and/or privileged information. If you are not the intended recipient, please notify the sender immediately and delete this e-mail and any copies of it. Any review, reliance or distribution by others or forwarding without express permission is strictly prohibited. Thank you.
